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Enhanced Employer Support Facilitator
Join the YMCA Employment Services Team!
Be the Spark! Join our professional and passionate team and be the spark that ignites the potential in others.
Our culture is of paramount importance to us. We formally measure employee engagement annually to ensure our employees are having an excellent employment experience. Our current level of engagement is 80%, compared to some Canadian employer statistics of 69%.
YMCA of Southwestern Ontario was founded in 1856 and has over 200 locations from Goderich to Point Pelee, and Windsor to Woodstock. We are one of the largest not-for-profit providers of licensed child care in Canada and have over 100 school age programs across our regions. We also offer settlement services to newcomers, employment programs, mental health support, and youth programs. YMCA of Southwestern Ontario operates two overnight camps, one in Point Pelee National Park, and one on Beausoleil Island in Muskoka. We also have 15 Health & Fitness branches across Southwestern Ontario.
Why The Y?
At the Y, our people are central to delivering our mission. We are committed to the development of healthy communities and welcome people of all backgrounds, beliefs, and abilities.
We provide valuable training and development opportunities to help our team members grow professionally and personally.
We look for the following qualities in all of our employees and volunteers:
Demonstrates our Core Values; Caring, Honesty, Respect & Responsibility and Inclusivity
• Fun, Enthusiastic & Friendly Individuals
• Hardworking and Dependable
• Positive Role Model
• Team Player
• Professionalism
• Enjoy working in a Social Environment
• Ability to effectively communicate with Employees & Members
Employees and volunteers of YMCA of Southwestern Ontario are ambassadors for the Y both on and off the job. We rely on them to help share our mission and increase awareness of the positive impact the Y can have on the lives of people in their communities. Particularly how we are helping to create healthy children, healthy families, and healthy communities.
All employees and volunteers are required to provide a current satisfactory Criminal Record and may require a Vulnerable Sector Search as a condition of their employment. Police Record checks are reviewed on an individual basis, and the offense(s) - if any - is considered in the decision-making process in relation to the requirements of the position, therefore not eliminating all candidates with a record from being offered gainful employment.
Position: Enhance Employer Support Facilitator
Location: 101 Courthouse Lane, Chatham
Start Date: June 2, 2025
Salary: $57,345.60 Annually
As part of your total compensation:
• Receive a complimentary YMCA membership to our Health & Fitness facilities, and discounts on YMCA child care and camp programs
• Vacation entitlement in accordance with the employment standards regulations
• May be entitled to up to 12 paid personal days – applicable with position and contract length
• Benefits package - applicable with position and contract length
• Be part of a caring and supportive network of people to help each other succeed
• Complimentary access to wellness and counselling services
In this role, you will:
• Network with the local employer community to assist individuals with self- identified disabilities who have little or no labor force attachment to obtain employment. Once employment is obtained employers are supported via education and on-site monitoring to ensure successful accommodations of employees with exceptionalities
• Employer Support Facilitator is responsible for networking with the local employer community to assist individuals with self- identified disabilities who have little or no labor force attachment to obtain employment. Once employment is obtained employers are supported via education and on-site monitoring to ensure successful accommodations of employees with exceptionalities
• Identify participants’ needs in conjunction with both Employability Skills Developer to assist participants in determining employment support needs and in utilizing and maximizing wage incentive funds to participants
• Organizing information sessions or workshops to better prepare the employer and staff to work with persons with disabilities (e.g. providing information to support the integration of persons with disabilities into the workplace and on the rights of persons with disabilities to appropriate accommodations and on existing and upcoming legislation)
• Promoting strategies, programs and tools available to employers to help them integrate potential employees with disabilities
• Providing alternative employer supports, such as management coaching, employee training and human resources support, to improve an employer's capacity to hire and retain persons with disabilities
• Developing employer policies and procedures to integrate prospective employees with disabilities
• Providing technological aids to accommodate persons with disabilities within the workplace; and, providing services to employers to aid with the hiring of persons with disabilities (e.g. interpretation services for the deaf for interviews)
• Assist in the recruitment of eligible participants and in the development of their individualized Employment Action Plans (EAP)
• Provide one-on-one supports to participants requiring employment advice/guidance during their employment opportunity
• Conduct appropriate and regular follow-up activities with employers and program participants
• Maintain files and prepare documentation according to internal policies/guidelines and funders’ requirements
• Understand boundaries and uses good judgment in assessing whether our ability to assist a potential participant goes beyond internal capabilities of the organization to focus on those best suitable as per our mandates and resources
• Ensure that documentation is completed and submitted within required time restrictions. Inaccurate or misunderstood information can result in severe consequences, i.e. budget slippage, undue hardship to participant, unmet targets etc.
• Ensure program adapts to often changing circumstances, to effectively serve participant and employer needs while meeting deadline
• Be committed to diversity, equity, inclusion and building a sense of belonging
• Embrace and exemplify the Y’s core values
• YMCA of Southwestern Ontario policy and procedures
• Act as a YMCA ambassador, demonstrating YMCA core values in your daily work
• Connect with local, regional or national employers based on the employment goals, interests, needs of participants as part of their Work Experience (WE)
Education and Skills Qualifications:
• Employment/Education working with individuals with self-identified disabilities preferred
• Worked in employment services or related profession in one of the locations such as London, Windsor, Chatham, Sarnia or Greater Toronto Area preferred
• Post-secondary education preferably in Employment/Career Counselling, Adult Education, Human Resources, Social Services, or combination of education and relevant work experience
• Experience with adult education ages 18-65
• Computer skills utilizing MS Office applications including email and internet, knowledge of virtual delivery platforms preferred for education of participants and employers
• Excellent interpersonal skills, both written and verbal
• Strong organizational and planning skills
• Valid driver’s license and regular access to a vehicle required for local travel
• Knowledge of second language is an asset
• Current First Aid/CPR certifications is an asset
• Current satisfactory Criminal Record Check and Vulnerable Position Screen is a condition of employment. This must be maintained for the duration of employment
• Legally entitled to work in Canada
We thank all applicants for their interest; however only those selected for an interview will be contacted.
NOTE: The YMCA of Southwestern Ontario is committed to providing a barrier-free environment for all stakeholders including our members/participants, employees, job applicants, suppliers, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005), and its associated standards and regulations.
Candidates, please be advised that our recruitment process incorporates AI technology for initial application screening. This assists us in efficiently assessing qualifications. Rest assured, our recruiters will additionally review resumes to ensure a fair and accurate assessment is completed.
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